Terms and Conditions
Flora Hypnotherapy and Coaching
Introduction
These Terms and Conditions govern the use of this website and the hypnotherapy and coaching services provided by Flora Hypnotherapy and Coaching.
By accessing this website or booking an appointment you agree to these Terms and Conditions.
Services Provided
Flora Hypnotherapy and Coaching provides hypnotherapy and coaching services designed to support wellbeing, personal development, and behavioural change.
These services are complementary approaches and are not intended to replace medical or psychological treatment. Clients with medical or mental health concerns are advised to consult their GP or appropriate healthcare professional.
Fees and Change Work
Fees are charged for the therapeutic change work undertaken rather than for a fixed session length.
Each client and each issue is unique. The therapeutic process may therefore require varying session lengths or a different number of sessions in order to complete the agreed change work.
The approach to the work will always be discussed with the client before proceeding.
Session Length
Sessions typically last between approximately 60 and 90 minutes. However, depending on the needs of the client and the therapeutic process, sessions may occasionally extend beyond this timeframe.
The focus of the work is on completing the therapeutic process in a way that supports meaningful and lasting change.
Number of Sessions
Some clients experience significant change quickly, while others may benefit from a series of sessions.
The number of sessions required depends on factors such as the nature of the issue, how long it has been present, and the individual client.
The aim is always to work efficiently and respectfully with the client’s time while supporting lasting change.
Client Responsibility
Hypnotherapy and coaching are collaborative processes. The effectiveness of the work depends on many factors including the client’s engagement and willingness to participate in the process.
Clients are responsible for implementing any agreed strategies or practices between sessions where appropriate.
Appointments
Sessions must be booked in advance through the booking system, email, or other agreed communication method.
Sessions may take place in person or online.
Clients are expected to arrive on time for their appointment. Late arrival may result in a shortened session.
Payment
Payment terms will be confirmed at the time of booking and may also appear on invoices.
Payment is usually required prior to the session unless otherwise agreed.
Accepted payment methods may include bank transfer or other agreed payment methods.
Cancellation and Rescheduling
If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice.
Appointments cancelled with less than 24 hours’ notice may be charged in full.
Missed appointments without notice may also be charged in full.
Refunds
Fees paid for completed sessions are non-refundable.
If a session needs to be cancelled by Flora Hypnotherapy and Coaching, an alternative appointment will be offered.
Confidentiality
All client information is treated as confidential in accordance with professional standards and UK data protection legislation.
Confidentiality may only be broken where required by law or where there is a risk of serious harm to the client or others.
Results Disclaimer
While hypnotherapy and coaching can be highly effective, results vary between individuals and no specific outcomes can be guaranteed.
The success of the work depends on many factors including the client’s engagement in the process.
Website Information
The information provided on this website is for general information purposes only and should not be considered medical, psychological, or therapeutic advice.
Intellectual Property
All content on this website, including text and materials, remains the intellectual property of Flora Hypnotherapy and Coaching and may not be reproduced without permission.
Changes to Terms
Flora Hypnotherapy and Coaching reserves the right to update these Terms and Conditions at any time.